Zomato recently took a shocking decision and fired 500 of its employees. Surprisingly, this decision was made by the human resources team and not by an AI system. Zomato says that all the employees were found “wrong” (incorrect/unqualified) by the AI and they were fired without any clear warning.
The most controversial thing is that the company told these employees to “keep smiling”, which raises the question whether AI has now started deciding the jobs of humans? Also, is it fair?
How can artificial intelligence identify “corrupt” employees?
Zomato said that they have used an AI-powered performance monitoring system, which judges employees based on their efficiency, delivery time, customer feedback and other information. 500 employees were declared “unsuitable” by this system, and the company fired them without any opportunity.
But can AI really fully understand the potential of humans? Can an algorithm determine whether there are good and bad employees?
Is the order to “leave with a smile” correct?
In this case, Zomato told the fired employees to “leave with a smile”. This not only seems inhuman, but it shows that companies now value machines more than people.
Imagine that you have been working in a company for many years, but one day AI tells you that you are “corrupt” and you are fired without any apparent reason. Is this correct?
Will AI now replace employees?
This incident indicates an important change—
The human resources department is using AI and automation more and more. Now many companies use AI for recruitment, performance review and even termination. But can machines understand human emotions, struggles and efforts? Can an algorithm determine if an employee should get another chance?
What benefits did employees get?
This incident makes it clear that hard work is no longer enough in jobs. Now, machines and AI will evaluate your work, so you must adapt to technology.
1. Focus on data and performance metrics
AI will test your work in numbers, so focus on your goals and KPIs.
2. Learn about artificial intelligence and automation
AI will become your assistant if you make yourself tech-savvy.
3. Keep networking and developing skills
If AI tells you that something is wrong, you should have another option.
Conclusion:
Is it right to give so much power to AI?
Zomato raised an important question by taking this decision: Will we let machines determine the future of people? Artificial Intelligence is a tool, but if it starts taking away jobs without human intervention, it will be worrying. Companies should understand that employees are not just numbers, but a part of the organization. The use of artificial intelligence should be supportive, not decisive. If this trend continues, the “machine vs. human” conflict will intensify in the times to come. Are you all set?
What is your opinion? Should AI give employees the right to fired? Let us know in the comments!
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